Refund Return Policy: MLC Design Group LLC hopes you enjoy your Fohmer, but if for any reason you don’t, Fohmer comes with a 30 day money back guarantee. If for any reason you wish to return Fohmer within 30 days of purchase just mail it back to us at the address listed on our contact page. Once we receive it, we will refund your money back to the credit card you utilized to purchase the Fohmer. This refund credit will be less actual shipping. MLC Design Group LLC will provide a refund receipt via email to the email address you listed on your order form.

Shipping Policy: MLC Deign Group LLC utilizes the USPS (United States Postal Service) priority mail, 2 day delivery system to ship Fohmer products. (Except FohmerToo units which ship FedEx Ground). We ship the Fohmer product within 2 business days of your order placement. MLC Design Group provides USPS and FedEx tracking numbers to you via the email address you entered at time of order. MLC Design Group LLC insures the Fohmer unit shipment with the USPS or FedEx at no cost to you. If you have not received the Fohmer product within 4 days after we provided you the tracking numbers, please call MLC Design group at the number listed on our contact page and we will work to ascertain the problem. If for any reason your shipment is delayed for longer than 2 business days, we will contact you via the email address or telephone number you provided at time of order placement to explain the reason why

Security Policy: MLC Design Group’s Fohmer website uses a third party secure credit card processing service for secure credit card transactions. This service provides 128 bit SSL encryption technology, on secure, high encryption credit card processing servers to process credit card transactions. The Information Collected by these web servers is for security of their servers only. By default, these web server log all access to the server to include, IP address, referring URL and hacking attempts. This information is not personal information but rather general information as your internet service provider is the only one who can match an IP address to an actual person.

Privacy Policy: Your privacy is important to MLC Design Group LLC. MLC Design Group LLC does not sell, give away, rent, remarket, or distribute any of your personal information in any way. We use your email address only to provide you with your shipping confirmation and tracking numbers. We use your telephone number only as a backup to your email address should the delivery of this shipping information fail to deliver via email.

Cookies: MLC Design Group LLC’s Fohmer website utilizes a standard technology called “cookies” to collect information about how this site is used. Passive Information gathered may include the date and time of visits, the site pages viewed, time spent at this site, the sites visited just before and just after this site. Passive Information is collected on an aggregate basis without any association to your personal information so that you remain anonymous. If you do not wish to transmit “cookie” information about yourself, you may turn off the cookie function in your web browser; please consult the “Help” section of your browser to correctly do so. We use Passive Information to gather information about our users and to enhance and design this site to make it easier, faster and friendlier to use. Additionally, cookies help MLC Design Group LLC know information about how many people visit this site, when they visit and how they use this site. We do not connect any of this information to your personal information or email address.